Return & Refund Policy

We want you to be happy with your purchase. If something is wrong with your order, please contact us and we will do our best to help.

Returns

Returns are accepted for unused items in their original condition and packaging within 14 days of delivery, unless a product is marked as non-returnable.

How to Start a Return

To request a return, please contact us through our contact page with your order number and a brief description of the issue.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos so we can review the issue quickly.

Refunds

Once we receive and inspect the returned item, we will let you know whether the refund is approved. If approved, the refund will be issued to your original payment method. Processing times may vary by bank or card provider.

Shipping Costs

Original shipping fees are non-refundable unless the return is due to our error.

Non-Returnable Items

Some items may not be eligible for return for hygiene, custom, or final sale reasons. When applicable, this will be stated on the product page.

Contact

If you need help with a return or refund, please contact us through our contact page.